Policies

Commitment to your privacy

Because The Holden Arboretum gathers certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information

The Holden Arboretum may at any point gather two types of information about users:

  1. Information that users provide through optional, voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to e-mail a friend, and from participation in polls and surveys.
  1. Information The Holden Arboretum gathers through aggregated tracking information derived mainly by tallying page views throughout our site. This information allows us to tailor our content to readers' needs and to help our sponsors better understand the demographics of our audience. Under no circumstances does The Holden Arboretum divulge any information about an individual user to a third party.

Usage tracking

The Holden Arboretum tracks user traffic patterns throughout the site. However, we do not correlate this information with data about individual users. The Holden Arboretum does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). The Holden Arboretum sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. The Holden Arboretum uses cookies to track user traffic patterns.


You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

Use of information

The Holden Arboretum uses any information voluntarily given by our users to enhance their experience on our site, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

 

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Holden never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

 

The Holden Arboretum creates aggregate reports on user demographics and traffic patterns for sponsors and partners. Because we don't track the usage patterns of individual users, a sponsor will never know that a specific user clicked their link or page. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Sharing of the information

We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Security

The Holden Arboretum operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Your consent

By using this site, you consent to the collection and use of this information by The Holden Arboretum. If we decide to change our privacy policy, we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.